Activate your SIM & eSIM card

Please follow the simple steps below to program activation of your SIM card. Please note the following:

1. Activation of Spanish cards requires by law customer identity validation. Please have your identity card or passport at your disposal. 

2. The number of SIM/eSIM card activations allowed per person (unique passport / ID) is five (5).

3.Only adults (18+) can perform identity validation. 

4. Please insert the SIM card and restart the phone only after getting an activation confirmation email.

5. Activations requested during night hours (23:00 - 07:00 AM CET), will be executed by Orange as of 07:00 AM.

6. After activation, please ignore messages from Orange asking for a copy of your passport or ID card.

Preferences Identity check
SIM Card (physical)
eSIM Card (virtual)